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How-to: Integrate Inventory with NetSuite SOAP API Access via Token-Based Authentication (TBA)

This guide walks through setting up Token-Based Authentication (TBA) in NetSuite so Flieber can connect through the SOAP API.

Prerequisites

You must have Administrator access to complete these steps.

Ensure the following features are enabled under Setup > Company > Enable Features, in the SuiteCloud tab:

  • Web Services
  • Token-Based Authentication

Step 1: Retrieve the Account ID (Required)

The Account ID is required to complete the SOAP integration setup.

Option 1: From Web Services Preferences (preferred)

  1. Go to Setup > Integration > Web Services Preferences
  2. At the top of the page, you'll see your Account ID. Example: 1234567_SB1 (Sandbox) or 1234567 (Production)
  3. Copy and securely share this ID with your integration partner

Option 2: From the URL (less reliable)

Sometimes the Account ID appears in the browser address bar:

https://<ACCOUNT_ID>.app.netsuite.com/...

However, the Web Services Preferences method is preferred.

Step 2: Create an Integration Record

Navigate to:

Setup > Integrations > Manage Integrations > New

 

  • Name: e.g. My Company SOAP API Integration
  • State: Enabled
  • Authentication: Token-Based Authentication (checked)
  • Callback URL: Leave blank (not required for SOAP)
  • Click Save

  After saving, note down the Consumer Key and Consumer Secret (displayed only once).

Step 3: Create a Custom Role for API Access

Navigate to:

Setup > Users/Roles > Manage Roles > New
  • Name: e.g. Flieber API Integration Role

 

Required Permissions

Transactions

Permission Level
Item Shipment Full
Purchase Order Full
Sales Order Full
Transfer Order Full

 

Reports

Permission Level
SuiteAnalytics Workbook Edit

 

Lists

Permission Level
Address List in Search Full
Currency Full
Inbound Shipment Full
Items Full
Locations Full

 

Setup

Permission Level
Control SuiteScript and Workflow Triggers in Web Services Request Full
Log in using Access Tokens Full
REST Web Services Full
SOAP Web Services Full

  Click Save.

Step 4: Create or Designate a User

Navigate to:

Lists > Employees > Employees > New
  1. Fill in mandatory fields: Name, Email, etc.
  2. Check Give Access
  3. Assign the role created above (Flieber API Integration Role) under the Access > Roles tab
  4. Set a password (TBA does not use it, but it is required for user creation)
  5. Click Save

Step 5: Generate Access Tokens

Navigate to:

Setup > Users/Roles > Access Tokens > New

  

  • Application Name: Select the Integration record
  • User: Select the integration user
  • Role: Select the custom role
  • Token Name: e.g. Flieber API Token
  • Click Save

After saving, copy and securely store:

  • Token ID
  • Token Secret

Credentials to Share with Us (Securely)

Go to the Flieber website, log in with your account credentials and navigate to:

Settings > Integrations > NetSuite

  Then, click on Connect to NetSuite and fill out the form with the credentials you obtained:

  

Credential Description
Connection name Any name you want to use to identify the connection
Account ID Required to identify your NetSuite environment
Consumer Key From the Integration Record
Consumer Secret From the Integration Record
Token ID From the Access Token
Token Secret From the Access Token
Your NetSuite Integration is configured and Inventory data will be pulled from NetSuite!

 

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If there are any questions or concerns, click on the chat bubble in the lower right corner within Flieber or send an email to clients@flieber.com.